What personal information do we gather about customers?
Information necessary for online ordering: We use the information you provide for communication, order fulfillment, and billing. Sensitive information such as credit card data is used in transactions with Cybersource, our merchant services provider, and is transparent to the House & Homebody organization. We do not store credit card information, and it does not reside on our server for any length of time. The payment session is handled via an API with Cybersource, and our responsibility is to adhere to the Payment Card Data Security Standards for our level of compliance.
E-mail communications: House & Homebody uses e-mail to communicate account information, order status, and shipping confirmations. We may occasionally send a promotional message to notify you of products we feel would be of beneift to you. We will never ask you to communicate sensitive billing data via e-mail.
Cookies: Unless a visitor has disabled cookies, our website will place a cookie on our visitors’ machines. These cookies may be used to identify visitors for additional website-only advertising (not email) from within the same network where we purchase a particular Web advertising method.
Information from other sources: We occasionally confirm address and contact information with other public database sources so we can correct our records and deliver your next purchase or communication more easily.
Does House & Homebody share this information?
No. Information about our customers is an important part of our business, but we are not in the business of selling it to others. Customer information is only shared under the following circumstances:
- Agents: We employ freight carriers and credit card merchants to fulfill orders. Your information is not shared with any other party, and agents receive only the information necessary to complete your transaction.
- Promotional Offers: We do send promotional offers on our own behalf, but we do not send promotional offers on behalf of other businesses.
- Business Transfers: In the event that we acquire another business, customer information is generally one of the transferred business assets. Also, in the unlikely event that House & Homebody, a Reprographic Technologies, Inc. company, or substantially all of its assets are acquired, customer information would be one of the transferred assets.
Protection of House & Homebody and others:
We release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of House & Homebody, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How secure is information about me?
We protect the security of your information during website transmission by using Secure Socket Layer (SSL) software, which encrypts information you enter on our Web site. For more information on this, use your browser to view the SSL certificate on our site. Your credit card is never stored on our servers. The information that is stored on our server is private-key encrypted in a local database. Access to this data and physical access to our facilities is limited to necessary parties only.
What choices do I have?
You may place secure orders online, but if you would rather not provide your personal information over the Internet, you may call toll free at 1-800-236-8162 to place your order over the telephone for an extra processing fee. Ask for supplies sales when you call.
Conditions of use, notices, and revisions:
If you choose to visit www.houseandhomebody.com, your visit and any dispute over privacy is subject to this notice, including limitations on damages and application of the law of the State of Wisconsin. If you have any concern about privacy at www.houseandhomebody.com, please send a description to firstname.lastname@example.org and we will try to resolve it. Our business changes constantly, as may this notice, and use of information that we gather is subject to the Privacy Notice in effect at the time of use.